# Domain status and fixes

> What each status means, and what to do when your domain won't connect.

In **Address**, your domain and `app.yourdomain` each show a status.

| Status | What it means | What to do |
|---|---|---|
| **Waiting for your record** | Ownsite can't find the record yet | Add it as shown in [Connect your domain](https://docs.ownsite.me/own-domain). The page checks by itself. |
| **Setting up HTTPS** | The record is right. A secure connection is being set up. | Nothing. Wait a few minutes. |
| **Connected** | The address works | Nothing |

## Hints under a record

| Hint | Fix |
|---|---|
| "Points to ..., change it to the value above" | The record exists but has the wrong value. Paste the value from the page into **Value**. |
| "Host should be only ..., not the full address" | You typed the whole domain in **Host**. Type only `@`, `app` or `_cf-challenge`. |
| "The record is right, waiting for it to reach the world" | Nothing. It usually takes a few minutes. |
| "Found the @ record, but it hasn't passed the check" | Make sure the TXT record (`_cf-challenge`) is there too, and that the old `@` records are gone, such as a parking page's URL Redirect. |

> **Tip:** Using Cloudflare? The most common cause is the orange cloud. Set **Proxy status** to the gray **DNS only** on every record.

## Switching domains

You can't change a domain that is partly connected into a different one. Press **Stop using this domain** first, then enter the new one. A domain can only be used by one site at a time.